We are opening our offices for non-emergency procedures including dental hygiene, and hope this message finds you and your family in good health. As the state is starting to recover, all of us are transitioning towards a “new normal.” While many things have changed and will change, one has remained the same: our commitment to your safety.
As you have likely noticed while visiting our office, infection control has always been a top priority for our practice. We strictly follow universal safety precaution recommendations made by the U.S. Centers for Disease Control and Prevention (CDC), designed to protect both you and our staff. These practices have been in place for years and they do work. As CDC recommendations are adapted to fit the changing environment, such as the COVID-19 pandemic, we continue to update our routine to keep you safe. Thus, as we re-open our office for regular spectrum of procedures, you may see some changes. For example:
• To minimize the risk of viral transmission, we pre-screen our patients. Our office will attempt to provide a questionnaire to you by email, please respond before the appointment. Upon arrival, you will be asked to update the questionnaire answers if needed, and your body temperature will be measured with a contactless infrared scanner. If you have COVID-19 symptoms and/or fever over 100 degrees F, we would ask you to seek medical attention, and will re-schedule your appointment when you feel better.
• Please keep you face covered with mask until asked by the staff to remove it for the procedure. If you arrive in hand gloves, please remove them and use provided sanitizer to disinfect your hands.
• You may see that our reception area will no longer offer magazines, children’s toys and so forth,
since those items are difficult to clean and disinfect. With reception room seating limited to allow for social distancing, we may ask you to wait in your car until your treatment room is ready.
• Following updated CDC guidelines, we have placed medical grade HEPA filtration units in the office and allow additional time between the patients to clean the air.
• Our staff will be wearing enhanced personal protective equipment.
These are some of the many measures we are implementing to make your visits as safe and comfortable as possible. We are happy to answer any questions you may have, please do not hesitate to reach out. We look forward to seeing you and caring for you again!